CONDITIONS OF USE OF THE WEB SITE
The commercial relations between Sectorvending S.L.U. and its users-customers will be governed especially by the following general conditions, accepted in the account opening request and/or confirmed by the realization of new orders.
· Privacy and Personal Data Protection
· Prices and payment methods
· Warranty rules
· Changes, cancellations and refunds.
· Delivery time
0. IDENTIFICATION DATA
Domain name: https://www.distribucionmayorista.online/
Commercial name: SECTOR VENDING S.L.
Company name: Sector Vending S.L.
Registered office: Rúa do Cobre Parcela G16, 15105, Carballo (A Coruña)
Registered in the Register (Mercantile / Public): Tomo 3399, General Section, Folio 82, Sheet C-46899, first registration.
1. ACCEPTANCE AND AVAILABILITY OF THE GENERAL TERMS AND CONDITIONS
By accepting this contract, you declare:
· 1.a. That he/she is a person of legal age and has the capacity to contract.
· 1.b. That you have read and accept the present general conditions.
These general conditions, hereinafter "The General Conditions", regulate the legal relationship arising from the contracting processes carried out between the users-customers, hereinafter "the Clients", of the website located at the following url www.distribucionmayorista.online propiedad de Sectorvending S.L.U. CIF B-70270061, con domicilio social en C/vila de noia 82, Carballo, A Coruña, 15100 (España), and provided hereinafter "COMPANY". The Clients accept the General Conditions from the moment they use or contract the service or acquire any product. This document can be printed and stored by the Customers. www.distribucionmayorista.online makes available to them, the address of e-mail firstname.lastname@example.org so that they can raise any questions about the General Conditions.
2. APPLICABLE NORMS
These General Conditions are subject to the provisions of Law 7/1998, of April 13, 1998, on General Contracting Conditions, Law 26/1984, of July 19, 1984, General Law for the Defense of Consumers and Users, Royal Decree 1906/1999, of December 17, 1999, which regulates Telephone or Electronic Contracting with general conditions, Organic Law 15/1999, of December 13, 1999, of Personal Data Protection, Law 7/1996, of January 15, 1996, on Retail Trade Regulation, Law 34/2002 of July 11, 2002, on Information Society Services and Electronic Commerce, Law 23/2003, of July 10, 2003, on Guarantees in the sale of Consumer Goods, Royal Decree 208/2005, of February 25, 2005, on electrical and electronic equipment and the management of their waste: Directive 2003/96/EC of the European Parliament and of the Council, of January 27, 2003, on waste electrical and electronic equipment, ? Directive 2002/95/EC of the European Parliament and of the Council of 27 January 2003 on the restriction of the use of certain hazardous substances in electrical and electronic equipment. ISO 13406-2 on plasma screens, as well as any other standard that replaces the above or is applicable in Spain.
3. MODIFICATION OF THE GENERAL CONDITIONS
www.distribucionmayorista.online may modify the General Conditions by notifying the Customers with sufficient notice, in order to improve the services and products offered through www.distribucionmayorista.online by modifying the General Conditions displayed on the website of www.distribucionmayorista.online, it will be understood that this duty of notification is fulfilled.
In any case, before using the services or contracting products, the General Conditions may be consulted.
4. DESCRIPTION OF THE PRODUCTS OR SERVICES
www.distribucionmayorista.online products that are marketed by purchasing them through our website, grant the right of return within seven (working) days of receipt of the order. We will only accept returns of products in their original state, with their packaging, documentation, etc.
The offer of www.distribucionmayorista.online products is valid indefinitely and may be modified, amended or cancelled without prior notice to users and regular or occasional consumers.
Distribucionmayorista.online makes every effort within its means to offer the information contained in the website truthfully and without typographical errors. In the event that at any time an error of this type should occur, at all times outside the will of Distribucionmayorista.online, will proceed immediately to its correction. If there is a typographical error in any of the prices shown and a customer has made a purchase decision based on that error, Distribucionmayorista.online will inform the customer of the error and the customer will have the right to cancel the purchase without any cost on their part.
The civil liability of www.distribucionmayorista.online for the products supplied is limited to the amount of the same, the user or consumer waives any liability to www.distribucionmayorista.online for any concept in any case of dissatisfaction of the products purchased in www.distribucionmayorista.online as well as possible failures, slow access or errors in accessing the Website, including loss of data, or other information that may exist in the computer or network of the user accessing www.distribucionmayorista.online.
5. DESCRIPTION OF CONTENTS AND INTELLECTUAL PROPERTY
The contents provided by www.distribucionmayorista.online are subject to intellectual and industrial property rights and are the exclusive property of Distribucionmayorista.online or of the natural or legal persons who are informed. By acquiring a product or service, www.distribucionmayorista.online does not grant the purchaser any right of alteration, exploitation, reproduction, distribution or public communication of the same.
The transfer of the aforementioned rights shall require the prior written consent of the owner. The customer may not make such content available to third parties.
The intellectual property extends, in addition to the content included in www.distribucionmayorista.online, to its graphics, logos, design, images and source code used for programming.
6. USE OF THE SERVICE AND RESPONSIBILITIES
www.distribucionmayorista.online does not guarantee the permanent availability of the services, being exonerated from any type of responsibility for possible damages caused by the unavailability of the service due to force majeure or errors in the data transfer telematic networks, beyond its control.
www.distribucionmayorista.online is not responsible for the content of links to other websites that are not owned and therefore can not be controlled by it. The client declares that he/she is aware that the information provided by www.distribucionmayorista.online through its services is not legal and is only offered for information purposes.
7. PRIVACY AND PERSONAL DATA PROTECTION
The personal data provided for the contracting of our services and/or products will be incorporated into an automated file whose purpose is the management of the contractual-commercial relationship, and which will be processed by the commercial department of the company responsible for the file, which is a company with registered office at Villa de Arosa 47 Planta 1, Carballo, A Coruña, 15100 (Spain).
Customers are also informed that the data collected will be used to send commercial communications to promote or advertise the services and products offered by www.distribucionmayorista.online. This information will only be used for these purposes and in no case will be provided or sold to third parties.
www.distribucionmayorista.online puts at the disposal of the Clients the e-mail address email@example.com, so that they can oppose to the above mentioned treatment, and/or revoke the given consent.
www.distribucionmayorista.online declares that it complies with current legislation on data protection, in particular the Organic Law 15/1999 of 13 December on the Protection of Personal Data and Royal Decree 994/1999 of 11 June, which develops the aforementioned organic law. www.distribucionmayorista.online its customers have at their disposal the rights of access, rectification, cancellation and opposition guaranteed by current legislation.
All notices, summons, requests and other communications to be made by the parties in connection with these General Conditions shall be in writing and shall be deemed to have been duly given when delivered by hand or sent by ordinary mail to the other party's address or e-mail address, or to any other address or e-mail address that each party may indicate to the other party for this purpose.
9. NULLITY AND INEFFICIENCY OF THE CLAUSES
If any clause included in these General Conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness shall only affect such provision or the part thereof that is null or ineffective, and the General Conditions shall subsist in all other respects, and such provision, or the part thereof that is affected, shall be deemed not to have been included.
10. PRICES AND PAYMENT METHODS
Distribucionmayorista.online makes every effort within its means to offer the information contained in the website truthfully and without typographical errors. In the event that at any time there is an error of this type, beyond the control of Distribucionmayorista.online, the information contained in the website will be accurate and free of typographical errors. Distribucionmayorista.online, will proceed immediately to its correction. If there is a typographical error in any of the prices shown and a customer has made a purchase decision based on that error, Distribucionmayorista.online will inform the customer of the error and the customer will have the right to cancel the purchase without any cost on their part.
The prices, characteristics and availability of the products marketed by Distribucionmayorista.online may vary so the customer will be informed before accepting any order.
The price of the product is the one in force at the time of acceptance of the order by Distribucionmayorista.online In the event that a Customer places an order with an incorrect price, www.distribucionmayorista.online will communicate the correct price, and, if the customer wants to continue his order, the corrected price will be applied by www.distribucionmayorista.online.
All product orders are subject to acceptance of the order by www.distribucionmayorista.online. Distribucionmayorista.online will not ship any product until its administration department has verified that payment has been made.
In the event of non-payment by the Customer, in whole or in part, on the due date agreed for one or more shipments of products, Distribucionmayorista.online may suspend or cancel any outstanding shipment or Contract, without incurring liability for any damages or losses, including loss of profits, or damages for delay or loss of production caused to the Customer. The foregoing power of Distribucionmayorista.online shall in no event release the Customer from its contractual obligations with respect to payments due and receipt of products.
In the event of a delay in the receipt or withdrawal of the goods by the Customer, Distribucionmayorista.online shall be entitled to store the goods, at the risk and expense of the Customer, in its facilities or in those of a third party and the customer shall be obliged to pay the costs incurred to Distribucionmayorista.online.
The prices shown on our website do not include VAT (shipping costs and any fees for cash on delivery not included). The price with VAT together with the additional costs will always be shown in the last step of the purchase process.
Intra-community shipments are exempt from VAT, therefore you must contact us, in order to verify that you have a valid intra-community tax identification number. An email will be sent to you with the verification of your intracommunity registration and from that moment on you will be able to make your purchases normally.
Forms of payment:
10.A. Credit Card: We provide a payment gateway through a virtual POS owned by "ABANCA", which guarantees maximum security of the data entered. In any case Distribucionmayorista.online is not responsible for any type of eventual failure that may occur in this TPV. This form of payment is immediate, at the time you make the payment, we receive it going to process your order (after verification that the data are correct and that the charge has been made).
We guarantee that every transaction made on Distribucionmayorista.online is 100% secure. All operations involving the transmission of personal or banking data are carried out using a secure environment.. Distribucionmayorista.online uses a server based on standard SSL (Secure Socked Layer) security technology. All the information that you transmit to us travels encrypted through the network.
Likewise, your credit card information is not registered in any database but goes directly to the POS (Point of Sale Terminal of the Bank).
We also inform you that in an effort to provide greater security to credit card owners, we have incorporated in our payment gateway the secure payment system called CES (Secure Electronic Commerce). In this way, if you are a "secured" card holder, you will always be able to make payments with VISA or MASTERCARD in our store.
In the event that your card does not adhere to this payment system, teiornsurf.com will only accept payment with VISA or MASTERCARD credit cards to customers with proven seniority and reliability. In both cases, when paying with VISA or MASTERCARD you will always be asked for the following information: the card number, the expiration date, and a Validation Code that coincides with the last 3 digits of the number printed in italics on the back of your VISA or MASTERCARD, thus offering more guarantees about the security of the transaction.
What is CES (Secure Electronic Commerce)? CES is a system for securing Internet transactions promoted by Visa International, Mastercard, Microsoft and Netscape, among others. The main purpose is to provide greater security both to the Internet user and to the businesses that sell through the Internet by authenticating the buyer as the legitimate holder of the card being used.
In practice, when paying with a "secured" VISA or MASTERCARD card, in addition to the number and expiration date, a personal password for exclusive use for Internet purchases will be requested, which unequivocally identifies you as its owner. In this way, no one will be able to make a purchase on the Internet if they do not know this password. You will be able to distinguish if the Secure Electronic Commerce protocol is activated by the VISA "Verified by VISA" and Mastercard "Mastercard Secure Code" logos.
If you have not yet received a personal password for exclusive use for Internet payments, we advise you to ask your financial institution to adhere your cards to the Secure Electronic Commerce service. To do so, you can contact your bank or, if you are an electronic banking customer, you can request it directly online.
Credit card fraud is a crime, and Distribucionmayorista.online, will take legal action against anyone who makes a fraudulent transaction in our online store.
10.B Bank transfer: (In order to process the order as soon as possible it is necessary that the order number is reflected in the concept of the transfer, Distribucionmayorista.online will not be responsible for delays caused by this reason). BBVA: ES75 0182 0613 150201671964
11. WARRANTY RULES. LIMITATION OF LIABILITY
For sales made to final customers. The seller is liable for any lack of conformity that becomes apparent within two (2) years of delivery of the goods. However:
If the lack of conformity becomes apparent during the first six (6) months after delivery of the product, it is presumed that the lack of conformity existed when the product was delivered.
After the sixth month, the consumer must prove that the lack of conformity existed at the time of delivery of the good.
Deficiencies caused by negligence, blows, improper use or manipulation, unsuitable voltage, incorrect installation not carried out by the authorized Technical Service when applicable, or materials subject to wear and tear due to normal use are not included.
In those incidents that justify the use of the warranty, the repair, replacement of the article, discount or refund will be chosen, according to the legally established terms.
The warranty will lose its value:
· If any of the data of the same or of the proof of purchase is modified, altered or substituted.
· If both the identification number and the warranted device itself are tampered with or repaired without the knowledge of the Technical Service.
· If the purchase invoice is missing.
The Customer shall use the goods in accordance with the manufacturer's instructions and instructions for use. Distribucionmayorista.online shall not be liable for any damages to the Customer, or any third party, arising from the failure to observe the instructions contained in the user manual or Safety Standards of the goods. www.distribucionmayorista.online is not responsible for incorrect configuration or installations or equipment failure caused by a component not supplied by www.distribucionmayorista.online.
The warranty will be invalid under the following circumstances: Blows and/or inadequate transport, defective installations and/or installation errors, installation and/or connection of peripheral elements not compatible with the product, inadequate power supply voltage, manipulation by personnel other than the technical service of Distribucionmayorista. online or the manufacturer, or manipulation of any seal or identification / control label, fault or negligence of the Customer or third party, or normal wear and tear, damage due to natural phenomena or catastrophes such as storms, floods, lightning, earthquakes, fires, etc., whether or not affecting the power supply; incidents due to problems with software or computer viruses.
To carry out repairs Distribucionmayorista.online may replace parts or the entire unit as it deems appropriate. The classification of the fault, and whether or not it is covered by the warranty, will be the responsibility of Distribucionmayorista.online All repairs must be authorized by Distribucionmayorista.online Transport costs to send defective products will be at the customer's risk. The product will be returned, once repaired: Carriage paid if it is under warranty; carriage paid if it is out of warranty or if it has to be sent to places other than the Spanish peninsula.
In case of non-conformity of the product specifications with those indicated by the manufacturer or claims for defects or obvious defects in materials or workmanship, quality, quantity or other, the Customer must notify Distribucionmayorista.online in writing, by means that leave evidence of receipt.
Repairs will require the presentation of a copy of the invoice and a detailed description of the defects. In the event that the manufacturer has a technical service for its product, the Customer may contact it directly.
The indemnities provided for in this clause shall exclude any other indemnity for defects or lack of quality or quantity.
The products marketed by www.distribucionmayorista.online are guaranteed by the manufacturers, or by www.distribucionmayorista.online, so the warranty shall be applicable and subject to the manufacturer's conditions.
12. CHANGES, CANCELLATIONS AND REFUNDS.
12.a. Product changes
www.distribucionmayorista.online may not replace without prior consultation with the customer, a product or product model.
If it should be the case that for reasons beyond both, the customer could not purchase the product ordered, you have the right to cancel your order, in this case www.distribucionmayorista.online, will give you a voucher to exchange it for any product you want with a limit of one month, from the date you do not accept the change, in one or more purchases, deducting the amounts of the voucher. Or, if the customer requests it, the amount paid will be credited by bank transfer to the account indicated by the customer.
12.b. Cancellation of order
If the buyer decides to cancel the order, www.distribucionmayorista.online, will exchange the amount paid for a voucher with the same amount, to be exchanged for any product you want with a limit of one year from the date of cancellation. Or, if the customer requests it, the amount paid will be refunded by bank transfer to the account indicated by the customer.
If the reason for the cancellation is beyond the control of www.distribucionmayorista.online, the amount to be paid will be reduced by the commissions charged (if any) by the payment method selected by the customer.
In case of cancellation of an order once it has been confirmed and shipped, the Customer shall be responsible for the transportation and processing costs incurred.
Products in perfect condition: the customer may return the product if he/she is not satisfied with it within 14 (working) days following the contract, www.distribucionmayorista.online, will exchange the amount paid for a voucher for the same amount, which can be exchanged for any other product of the same amount, higher or lower, or will refund the amount. Or, if the customer so requests, the amount paid will be credited by bank transfer to the account indicated by the customer.
If the reason for the return is beyond the control of www.distribucionmayorista.online, the amount to be paid will be reduced by the commissions charged (if any) by the method of payment selected by the customer, as well as any promotions or discounts that are canceled when returning the product or products.
No returns of goods will be accepted after 14 days (working days) from receipt of the Product, for credit; it being understood that the credit will involve a note in favor of the Customer to be offset against future purchases.
The expenses derived from the return of the product will be in any case of account of the customer, except in cases of replacement of defective products.
The buyer must pay the direct costs of return and compensate for any damage to the product.
Distribucionmayorista.online does not support freight collect shipments, before any change please contact us at firstname.lastname@example.org or by phone 981 754 567.
The return of the products will be made by sending the product, with its original packaging and all its accessories, to the address and attention of the person specified below:
Step 1: Request Return Number: You must send us an email to. email@example.com, so that we can assign you a return number.
Step 2: Return Number Assignment
Our returns management department will assign you a return number and will indicate you the procedure to follow for shipment, replying to your e-mail.
Step 3: Identify the package
You must send the package with the Return Number clearly visible and in the manner indicated by the returns department to:
Rúa do Cobre Parcela G16, 15105, Carballo (A Coruña)
Step 4: Verification of Material Condition
Our returns department will verify that everything is correct and in perfect condition and, if necessary, will give the authorization to the administration department and will communicate it to the customer via email.
No product returns will be accepted without attaching the invoice or proof of purchase.
The following products will not be accepted for return:
- Products that are not in perfect condition, with their original packaging and with all their original accessories; nor those products that are deteriorated, damaged, show signs of having been tampered with or altered, or that have been used in an abusive or negligent manner by the customer.
If the Customer cancels a confirmed order when it has already left the premises of www.distribucionmayorista.online to the destination, or does not accept the package upon arrival, www.distribucionmayorista.online may require payment of the transportation costs incurred.
If the Customer cancels or does not accept confirmed orders concerning Products expressly purchased by www.distribucionmayorista.online for the Customer, www.distribucionmayorista.online may demand the payment of a minimum compensation of 50% of the purchase price, as compensation for damages, as well as all transportation and storage costs.
12.d. Defective products
In this case www.distribucionmayorista.online, will act according to the manufacturers' warranties and return policy, cited in apt. 11 of the present conditions of purchase and taking into account Law 23/2003, of July 10 concerning guarantees in the sale of consumer goods, as well as that relating to ISO 13406-2 on plasma screens.
The amount of the transport will be included in the customer's invoice, and will be visible in the last step of the purchase process.
The carrier will be the one agreed by www.distribucionmayorista.online, and of which the customer will be informed.
If the customer notices breakage or damage in any of the packages, at the time of receipt of the goods, must process an incident. Signing the delivery note with ''broken merchandise'' or ''damaged merchandise''.
In case of not appreciating breakages at the time of receiving the order, but at the time of checking the order, the customer must contact the transport agency in less than 24 hours so that they notify it in the delivery note.
On the other hand, if the delivery note is signed with conformity, neither Wholesale Distribution nor the transport agency will be responsible for the incident.
Delays due to transportation issues: www.distribucionmayorista.online, is not responsible for any delays caused by transportation:
· 13.a. Incorrect or incomplete address
· 13.b. Failure to provide a contact telephone number
· 13.c. Strikes by carriers
Distribucionmayorista.online will indicate the delivery address to the transport company as indicated by the customer when placing the order. Upon delivery of the package by Distribucionmayorista.online to the transport company, any change of address or delivery service that is subject to an additional cost, shall be borne by the customer.
B/ Shipping costs
Orders that are shipped by pallet, the carrier will leave it on the ground (i.e. unload it from the truck at the address where it is to be delivered) and is not obliged to handle or move the pallet to any other location.
Transport costs are to be borne by the buyer.
14. DELIVERY TIME
www.distribucionmayorista.online, has taken as maximum delivery time the one indicated in shipping and returns. If the payment is notified before 12:00 the order will leave our facilities that same day whatever the transport company selected by the customer, if the payment notification is made after 12:00 and before 16:00 we can only send the order on the same day if the transport company tourline express is selected. In case of notification of payment after 16:00 the order will leave our facilities the next day.
Although www.distribucionmayorista.online will always try to meet them with all its means, the deadlines for the delivery of the material are merely informative and are not binding for www.distribucionmayorista.online. The Tourline Express shipping method for mainland Spain is a 24-hour service, which indicates a delivery time of 24 hours after delivery of the package to the carrier. On delivery of the package the transport company is not obliged to make any call to notify the delivery.
Unless otherwise agreed in writing with www.distribucionmayorista.online the Customer shall not be entitled to request the cancellation of an order or any compensation (including reimbursement of freight charges) in the event of a delay in the delivery of the Product due to circumstances beyond the control of www.distribucionmayorista.online.
15. JURISDICTION AND VENUE
This contract is governed by Spanish law, and in particular, by common civil law.
Distribucionmayorista.online reserves the right to use "cookie" technology on the Website, in order to recognize you as a frequent User and customize your use of the Website by pre-selecting your language, or more desired or specific content. The "cookies" used by the Website, or the third party acting on its behalf, are only associated with an anonymous user and his or her computer, and do not in themselves provide the user's personal data.
Cookies are files sent to a browser by a Web server to record the User's navigation on the Website, when the User allows their reception. In turn, you can delete the "cookies" for which you should consult the instructions for use of your browser.
Thanks to cookies, it is possible that Distribucionmayorista.online recognize the browser of the computer used by the user in order to provide content and offer navigation preferences or advertising that the user, the demographic profiles of users and to measure visits and traffic parameters, monitor progress and number of entries.
17. CONTRACT LANGUAGE
The language of the contract is in Spanish.
18. DISPUTE RESOLUTION. APPLICABLE LAW AND JURISDICTION
"Our entity is adhered to Confianza Online (non-profit association), registered in the National Register of Associations Group 1, Section 1, national number 594400, CIF G85804011, Calle la Palma 59, Bajo A., 28015 Madrid (Spain). For more information: www.confianzaonline.es
These General Conditions are governed by Spanish law. Likewise, in compliance with the provisions of the Alternative Dispute Resolution Act, we inform consumers that, as a member entity and under the terms of the Code of Ethics, users may turn to Confianza Online for the alternative resolution of any disputes (https://www.confianzaonline.es/como-reclamar/formulario-de-reclamaciones/). If they refer to electronic transactions with consumers, or about data protection when related to this area, the claims will be resolved by the Mediation Committee of Confianza Online, accredited for the alternative resolution of consumer disputes. If the complaints concern digital advertising, or data protection related to this area, they will be submitted to the Advertising Jury of AUTOCONTROL.
We also remind you that you can access the European Union's online dispute resolution platform by following this link: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show".
19.REPRESENTATIONS AND WARRANTIES
In general, the contents and services offered on the Website are for information purposes only. Therefore, by offering them, Distribucionmayorista.online makes no warranty or representation regarding the content and services offered on the Website, including, but not limited to, warranties of legality, reliability, usefulness, truthfulness, accuracy, or merchantability, except to the extent that such representations and warranties cannot be excluded by law.
Finally, SECTOR VENDING SLU reserves the right to refuse an order from any Customer without the need to expressly justify such refusal.